Our Facilities

Do you have concerns?

Let us put your mind at ease. Find out about our facilities below.

At Catopia, we recognize that each cat has their own distinct personality, preferences, and needs. As such, we take pride in offering a range of personalized services to ensure that every furry friend is happy and comfortable during their stay with us. Our dedicated staff works closely with each pet owner to gain a thorough understanding of their cat's unique requirements, and we are committed to providing tailored care to meet these needs. Whether your cat requires a specialized diet, extra playtime, or other specific accommodations, we go above and beyond to ensure that they receive the personalized attention and care they deserve.

Our team is passionate about providing the highest level of personalized care to each of our feline guests. We understand that leaving your beloved pet in the care of others can be a source of anxiety, which is why we take the time to build a strong bond with each cat in our care. From the moment your furry friend arrives at our facility, they will receive warm, compassionate, and personalized attention from our experienced staff. Our team is dedicated to ensuring that every cat feels safe, comfortable, and loved during their stay with us.

Our commitment to personalized care is reflected in every aspect of Catopia. We offer a wide range of amenities and services to accommodate every cat's unique needs and preferences, from cozy bedding and stimulating toys to individual playtime sessions and specialized diets. We are dedicated to providing an environment that promotes the physical and emotional well-being of each guest, and we are committed to treating every cat with the kindness, respect, and personalized care that they deserve.

Ensuring the safety and security of our feline guests is a top priority at Catopia. We understand that entrusting your beloved pet to the care of others can be a stressful experience, which is why we take every possible measure to ensure that your cat is safe and secure during their stay with us. Our staff members are trained to monitor all activity and to respond promptly to any potential issues that may arise.

We take a proactive approach to security at Catopia. Our separate areas for each cat ensure that there is no risk of exposure to unfamiliar cats or potential diseases. This not only protects the health and well-being of your fur baby, but it also minimizes stress and anxiety for both cats and their owners. Our staff are trained to identify and address any signs of discomfort or distress in each cat, ensuring that they receive the individualized attention and care they require to feel safe and secure.

Our commitment to security extends beyond the physical measures we have in place. We understand that trust and communication are essential components of providing a safe and secure environment. Our staff members are passionate about building strong relationships with each cat in our care, and we take the time to gain a thorough understanding of each cat's unique personality, preferences, and needs. This allows us to provide personalized attention and care that not only ensures the safety and security of each cat but also helps them to feel comfortable and at home during their stay with us.

Maintaining a clean and hygienic environment is critical to ensuring the safety and comfort of each cat. We take hygiene seriously and have rigorous protocols in place to prevent the spread of germs and diseases. All of our equipment and surfaces are regularly cleaned and disinfected using only high-quality, pet-friendly cleaning products.

Our staff members are trained in proper hygiene practices, and we enforce strict protocols to minimize any potential health issues. We believe that hygiene is paramount to providing a safe and healthy environment for our feline guests. As such, we require all cats to be up-to-date on their vaccinations to ensure the health and safety of all our guests. Our team is dedicated to maintaining the highest level of cleanliness throughout our facility, and we take pride in providing a comfortable and healthy living space.

Our staff members work tirelessly to ensure that all areas of our facility are kept clean and sanitized, and we strive to maintain a high level of hygiene at all times. We understand that maintaining proper hygiene is critical to each individual guests' needs. We take a proactive approach to cleanliness and have established strict protocols to minimize the risk of any health issues. We are committed to providing the highest level of hygiene standards, and we take pride in our ability to provide a comfortable and healthy living space for every cat in our care.

We offer a range of specialized services to cater to cats with unique needs or health concerns. Our staff members are knowledgeable about cat behavior and can easily identify any signs of distress or illness. We take a proactive approach to monitoring the health and well-being of each cat in our care and provide personalized attention to ensure that they receive the specialized care they require. For cats with specific dietary or medical needs, we kindly ask you to provide the specific foods and items that your feline may need during their stay with us.

Our staff members are trained to administer medication and provide first aid, ensuring that your cat receives the medical attention they need in a timely and efficient manner. We work closely with cat owners to understand their cat's unique health requirements and provide tailored care to meet their needs. We go above and beyond to ensure that your cat receives the specialized care they require to stay healthy and happy.

We understand that some cats may require extra care or attention due to age-related issues, mobility issues, or other factors. Our team is trained in caring for cats with special needs, and we take pride in our ability to provide a safe and nurturing environment for every cat in our care.

LET'S GET IN TOUCH

Operating hours:   Monday - Friday ( 11:30 - 14:30 ), Saturday ( 09:00 - 13:00 ), Sundays & Holidays ( Closed )

WhatsApp

Phone: +27 84 444 4411

Address

33 Lahle Crescent, Waterfall KZN